Masana was started by Cynthia Mkhombo a qualified health inspector in 2004. The company has grown from 7 cleaners to a more than 2500 staff members countrywide with clients in both the private and public sector. Masana has over the years been recognised by various organisations for excellence and women empowerment including:
- Business Women’s Association (BWA)
- Top Woman Entrepreneur
- Winner in the CEO’s magazine most influential woman in business and government
- Best Performing Cleaning Services – GrowthPoint
Masana prides itself in taking care of its staff and over the years invested in training existing staff members and providing opportunities of growth for its staff. Some of the staff that started at Masana as cleaners are now in management positions. Masana has over the years been funding children of its staff member to study at various universities in South Africa, To date more than 12 children have been funded.
Cynthia is passionate about entrepreneurship and is a member of Endeavour South Africa.
Masana Hygiene Services skilled and motivated employees are an essential part of its success, because it is their attitude, service-level and efforts that ensures that the company lives up to the customers expectations.
Masana participates fully in the National Skills Development Initiatives and have secured the services of SETA accredited Siyaya Skills Institute for regular staff training sessions. Employees go through various modules at various times to meet the ever changing industry challenges and to stay abreast of new and improved cleaning methods and techniques. Masana have over the past 5 years participated in learner-ship and bursary programs funded by the services of SETA. All staff go through an in-depth induction program which not only covers the work related aspects but seeks to cover :
· Formal training
· Skills programme
· Learnership programme
· On the job training
· Leadership courses